TESTIMONIALS

Client Testimonials

"Edith was wonderful! We were semi-clueless first time home-buyers looking in the Medford, Arlington & Watertown vicinity. Edith was patient, informative, and always available when we needed her. She gave us invaluable advice and set our expectations appropriately! She was especially helpful with the seller negotiations and in guiding us when we needed contractors to come in on short notice to give opinions/estimates after the initial offer. We would recommend her to anyone we know looking to buy in the area."
  -Rachel, Client

"Edith came highly recommended, and with good reason. She was a wonderful person to have guide me through the first time home buying process. She was extremely responsive, informative, and I learned a great deal working with her. I could not be happier with her assistance throughout the entire process and would recommend her to anyone looking for a realtor."
  -Ian Kenney, Client

"Edith helped my husband and I sell our rental condo and walked us through every step. She was most professional in coordinating showings while my tenants still lived there and the open house was planned well at a time when most interested parties were all able to come. The result: multiple offers and we quickly were under agreement. When some red tape occurred between the condo association and the Revere fire department, Edith went to the RFD personally to ask what her clients needed to do in order to comply and be able to sell. She really went over and above to help things go smoothly and I believe her communications to the RFD helped get my smoke inspection on time so that we were able to sell as planned. We would hire Edith again in a heartbeat for any purchase or sale of future property. She knows the market so we’ll and knows how to be both polite and firm which is essential in business."
  -Maria F, Client

"I am so glad that I chose Edith to help me thru the biggest sale of my life. I was singlehandedly selling my family home which I owned for decades. From our first meeting I knew she and I would be a perfect fit. First, she listened, then she suggested, and finally she implemented. The results were far better than I had imagined. She is a true professional, knows her market, both sellers and buyers, has superb marketing strategies and communicates every step of the way. I never felt alone in the process and she helped make my house look better than it ever had been. I felt like I was living in a TV home makeover show. I cannot sing Edith's praises enough!"
  -Chris , Client

"Edith Desmond, Coldwell Banker real estate representative, was the agent who handled the sale of our house at 10 Fred St in Burlington. She presented Coldwell Banker data for the Burlington area and indicated other properties of similar size and value to establish an asking price for our home. She made substantial preparations and recommendations to ready our home for sale. We followed her recommendations and made the needed changes. She kept us informed at every stage so that we knew the status of our sale. She expedited our move by providing us contacts for disposing our unwanted items, interacting with Burlington town officials to ensure that our home was in conformance with town regulations, identifying companies to make our needed updates and for identifying a reliable moving company. I would definitely recommend Edith to represent the seller in establishing the sale price, reducing the seller’s anxiety and stress and actively participating in the difficult undertakings associat"
  -Art G, Client

"Edith Desmond of Coldwell Banker helped sell a piece of property for me in Burlington MA. The process started late November and closed the first of the year 2019. I was very impressed with her extensive knowledge and expertise in her field. Her friendly and outgoing personality along with her ability to make a sometimes challenging process run so smoothly was extremely impressive. The piece of property had wetlands, order of conditions and was right along the highway. Her amazing negotiating skills secured an outstanding offer. Not to mention she had a very decent back up offer as well"
  -KCap, Client

We worked with Edith for about a year before finally buying our house. As first time home buyers, we have little knowledge of the real estate market before working with Edith, and that's one of the reasons why our search was long and extensive. We thought we were very lucky meeting Edith during one of her open house. She is always welcoming and patient. She always managed to put together nice touring schedule during the weekend with the listings she recommended and we requested, even with a short notice. Whenever we needed a recommendation, i.e. attorney, mortgage, inspector, she was always there to help. She even went ahead and got quote for some parts we have concern in the property. Overall, Edith is a great agent to work with. I would recommend Edith to everyone especially the first time buyers!
--Kainan and Yao
 
Edith was recommended to us by our son and daughter- in- law who were very satisfied with her help in the successful search for a new home. We have used Edith twice. First was a little over two years ago to find a condo in the area to be closer to family. Edith quickly understood our needs and  had a very good grasp of the Real Estate environment. When a potential great fit came available, she made sure we were able to put our deposit in quickly so as not to loose the opportunity. She stayed with us during the whole build, option and closing processes. Recently we decided to sell the condo and we again used Edith. She again understood our requirements and helped us price and stage our unit. Edith arranged and participated in open houses and showings. She strategized with us on dealing with offers and we ended up getting what we wanted in a reasonable timeframe. Edith is very professional, understands the Real Estate environment very well, put in a big effort to understand our needs, makes sure all aspects of the buy / sell process are executed correctly and can be well trusted. We definitely recommend her.
--Alan and Alice

 
“I would like to highly recommend Edith Desmond as a real estate agent for her tireless and professional work in assisting us in buying a beautiful house in Arlington. In such a sellers' market, one needs someone who can guide you to make important decisions by giving their honest opinion and Edith always did that. Edith also has good knowledge about various things one would need in buying a house and this turned out to be very useful to us in distinguishing a house with possible issues vs a move-in-ready house. She is not like other real estate agents who have very limited knowledge and just do their jobs for their commission. She has all that you would need in selecting an excellent real estate agent.”
-- Shailesh N.

“They say that moving and a job change are two of the most stressful situations to handle in life. Having both happen at once only intensifies the feelings. Add to that finding out that you have to switch Realtors a few days before you wanted to list, that there are four children at home, and that the spouse will have to be living six hours away during most of the process, and it becomes almost untenable. That was when we met Edith Desmond. She was exceptionally personable, and cared deeply about us and our situation, and had a great plan in place to help us sell the house as quickly as we could and minimize the time we were forced to be separated. Additionally, even though we weren’t selling a high end home, she treated our house like it was one, making sure we got professional photography, a floor plan done, and gorgeous looking brochures. She had a great plan for selling the house, knew the local market exceptionally well, and priced it perfectly to maximize interest and ensure we got every dollar it was worth. She gave sincere, honest, and helpful advice about staging and how to make the house look the best, but also tempered it with not going overboard, focusing on high impact items, and telling us that certain things we had considered wouldn’t really be worth it. Her goal was to do everything that was the best for us and the house, and everything she did focused on that. Even after we got the offers, we had some struggles with a few details about the house that added some complexities and challenges. This required lots of phone calls, organization, and making some decisions. Edith aided us well in all that, making sure she was available, giving sage counsel and advice, and reassuring us and guided us through the jungle that can be the process of selling a house. In the end, I have nothing but the highest praise for her, and cannot recommend her enough. She was bright, to the point, friendly, understanding, patient, and reliable to a fault. If you are looking to buy or sell a home--, she will do everything she can to ensure you get everything you need and require, and make sure your needs are first and foremost.”
-- David and Kerri L.

“I highly recommend Edith Desmond to both sellers and buyers. The process of selling my condo was painless with her help. She is extremely professional and goes the extra mile for her clients. She is incredibly good with staging houses to achieve a look that is pleasing to the intended buyers. These added touches can make the difference. She continues to follow up to assist even after the closing for the new house my husband and I have bought. This is definitely appreciated.”
-- Alana L.

“We have had the pleasure of working with Edith on the marketing of our last home and the buying of our new home. She was able to read our wants and needs quickly and was eager to go the extra mile to meet them. We are now happily settled in the house that we were searching for and the transition was made easier with Edith’s assistance. She was available whenever an issue came up that required immediate attention, and more often than not, the timing was not always ideal. Edith addressed each request with a smile and returned with a solution in a timely manner. Without hesitation, we highly recommend Edith for any of your real estate needs.”
 
-- Donna and Marc K.
 
From my first meeting with Edith, I knew she would be outstanding as the agent to sell my home. And she far exceeded my expectations! From the start, Edith was knowledgeable about the local market and well-prepared with a marketing strategy. In addition, she recommended several improvements to help increase the value of my home. After only a few days on the market, the home was sold for a very attractive price! In addition to her ability to sell my home, Edith was patient, supportive and personable throughout the entire process. Edith was fantastic and I highly recommend her!”
-- Lynda N.

“We started our house search slowly, attending open houses for a couple of months to get an idea of what we were looking for. It was at one of these open houses where we met Edith Desmond. We had met dozens of brokers and she really stood out from the rest. She came across to us as knowledgeable, personable, detail-oriented, responsive, and someone who we could trust. We decided after a few conversations with her that she was the person who we wanted to work with for both selling a condo and buying a house. She lived up to (and even exceeded!) all of our initial impressions. During the purchase of our beautiful home, I always felt that she was looking out for our best interests, and she proved it by skillfully guiding us through several challenging (and nerve-wracking) negotiations that ended up in a win-win situation for us and the sellers. She helped us sell our condo in the time frame which worked perfectly for us – from initial listing to close in under 4 months (in a buyer’s market and during the Fall 2010 holiday season) – and got us a price that we were happy with. My husband and I found the whole buying and selling process to be more stressful than we had anticipated, and I believe that Edith’s constant help, support, follow-up and expertise (and at times therapy!) is what got us through it all and to an outcome that we are thrilled with. I would recommend Edith without hesitation to anyone buying or selling a home.”
-- Wendy and Mike E.


"Edith recently represented my wife and I on our purchase of a beautiful home in Acton. We are so glad to have had Edith represent us as a buyer's agent who, in my opinion, redefined what an excellent, professional agent can add to the overall experience. I never knew all the things that such a great buyer's agent could do on my behalf until Edith. Although the purchase occurred during a buyer's market, there were very interesting aspects to this transaction that made it challenging and unexpected. There were times when it looked like the deal would fall apart, especially toward the end, which made us quite anxious. This experience taught me how valuable it is to have someone like Edith, who worked very hard day and night to make this happen for us in the end. What is also impressive about her work ethic is her speedy response to our emails and questions, as well as her meticulous follow-through on all the details. I would strongly recommend her without hesitation."
--- Richard Kim and Soo Jung Song

"It was 2009. We had already purchased a new home and needed to sell our old one fast. The real estate market and economic climate were the worst they had been in several decades. We interviewed several Realtors. Edith was extremely professional and offered the most complete service. With great knowledge, vast experience and thorough research, she priced our home exactly where it needed to be. We were delighted with the price and it sold in only ten days! Edith took great care and responsibility in making sure that our home was presented in the best possible light. She has a great eye for what sells and devoted several weeks (stopping by almost every day with all sorts of paintings and artistic pieces and great suggestions of what to: clean, paint, ignore, keep, place, and get rid of) so that by the time our home hit the market, it was the most attractive it had ever been. Her listing sheet was masterfully created and she generated a lot of traffic for us. She is great at what she does and we would recommend her to anyone who wants to sell their home."
--- Dan and Gayle Judd

“As executor of my aunt’s estate, I was representing 11 people in the sale of her home. After interviewing several agents from various real estate offices, Edith was the most knowledgeable, professional and had all aspects of the home sale covered. What we thought would take months to sell was sold in a month at a price far exceeding our expectations! Being able to sell the house so fast, made the rest of the closing of the estate a breeze. I would recommend her to anyone!"
--- Patti Donahue